1. Who We Are
Our website address is https://proton4usales.com, operated by PROTON PJ 3S SALES (TING), an authorized Proton sales dealership located in Petaling Jaya, Selangor, Malaysia. We specialize in sales inquiries, test-drive arrangements, and promotion consultations for the full range of new Proton vehicles.
2. Information We Collect
We collect personal information through two main channels:
- Voluntary Information (Lead Forms): When you submit an inquiry form or click to contact us on our website, we collect personal details you provide, including your Full Name, Phone / WhatsApp Number, Email Address, and vehicle preferences.
- Automatically Collected Data: When you visit our landing page, our system collects non-identifiable technical data, such as your IP address, browser user agent string, device type, pages viewed, and referral sources to prevent spam and optimize site performance.
3. Cookies & Tracking Technologies
We use cookies, web beacons, and tracking scripts to enhance your browsing experience and measure marketing campaign performance:
- Analytics & Performance Cookies: We use tracking tags from Google Analytics 4 (GA4) and Google Tag Manager (GTM) to analyze website traffic, visitor behavior, and conversion rates.
- Advertising Pixels: We utilize third-party marketing tags, including the Meta Pixel (Facebook/Instagram) and TikTok Pixel, to serve relevant promotional ads and measure ad conversions.
- Embedded Content: Pages on this site may include embedded content (e.g., Google Maps, YouTube videos, or car brochures). Embedded content from other websites behaves in the exact same way as if you visited the third-party website directly. These platforms may collect data about you, use cookies, and monitor your interaction with that content.
You can instruct your web browser to refuse all cookies or notify you when a cookie is being sent. However, basic website functions will remain accessible.
4. How We Use Your Information
We process your personal data strictly for legitimate business and automotive sales operations, including:
- Contacting you via Phone, SMS, Email, or WhatsApp to answer your inquiries, send price listings, provide cash rebate details, or arrange test drives.
- Processing auto-loan pre-qualification details with partner financial institutions only upon your explicit request.
- Improving our landing page performance and ad conversion efficiency.
5. Who We Share Your Data With
We respect your privacy. We do not sell, rent, or trade your personal information to third parties.
Your information is only accessible to:
- Authorized dealership sales advisors under PROTON PJ 3S SALES (TING) assigned to handle your request.
- Trusted service providers (such as web hosting, spam detection, and messaging services) bound by strict data confidentiality agreements.
- Partner commercial banks or credit evaluation providers only if you explicitly request assistance with vehicle financing applications.
6. Data Retention & Security
- Lead Form Data: If you submit a sales inquiry, your contact details and form submission metadata are retained for as long as necessary to complete your sales request or fulfill administrative and legal requirements.
- Security: We employ HTTPS encryption (SSL) and technical security measures to safeguard your personal details against unauthorized access, loss, or alteration.
7. Your Data Rights (Malaysian PDPA Compliance)
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:
- Request an exported file or copy of the personal data we hold about you.
- Request the correction, update, or complete deletion of your personal data from our active contact lists.
- Withdraw your consent to be contacted for marketing promotions at any time.
(Note: Data deletion requests exclude any data we are legally obligated to keep for administrative, tax, or legal security purposes).
8. Where Your Data Is Sent
Automated form submissions may be checked through automated spam detection services. Technical analytics data is securely processed via global analytics providers including Google, Meta, and TikTok.
9. Contact & Data Inquiries
For questions regarding this Privacy Policy, or to request data updates/deletion, please contact us:
- Business Name: PROTON PJ 3S SALES (TING)
- Showroom Address: Jalan 13/4, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia
- Phone / WhatsApp: +60123852686
- Website: https://proton4usales.com